FAQ

1. How do I place an order?

Simply browse our KILLX products, add your desired product to the cart, and proceed to checkout. Enter your delivery details and confirm your order.

2. What payment methods do you accept?

We currently accept Cash on Delivery (COD). Online payment options may be available depending on the checkout options shown on our website.

3. How long does delivery take?

Orders are generally delivered within 4–7 business days, depending on your location and courier service.

4. How can I track my KILLX order?

Once your order is shipped, you will receive an SMS or Email with tracking details. You can use the tracking link to monitor your shipment.

5. Can I cancel my order?

Yes, you can request cancellation before your order is dispatched. Once the order has been shipped, cancellation may not be possible.

6. Can I change my delivery address?

Address changes are possible only before the order is dispatched. Contact our support team as soon as possible if you need to update your address.

7. Is KILLX suitable for indoor use?

KILLX Multi Insect Spray is designed for household insect control. Always follow the usage and safety instructions printed on the product packaging.

8. What insects does KILLX help control?

KILLX Multi Insect Spray is formulated for protection against common unwanted household insects. Please check the product label for the specific insects listed for your product.

9. How should I use KILLX Multi Insect Spray?

Use the spray according to the directions and precautions provided on the product label. Avoid spraying directly on people, food, or food-contact surfaces.

10. What if I receive a damaged or wrong product?

Please contact us within 24–48 hours of delivery with clear photos or videos of the package and product. Our team will assist you with the appropriate resolution.

11. Do you ship KILLX products across India?

Yes, we ship to most serviceable pin codes across India. Availability will be confirmed during checkout.

12. What should I do if my order is delayed?

Delivery can occasionally be delayed due to courier operations, weather, or other unforeseen circumstances. You can check your tracking details or contact our support team for assistance.

13. Can children or pets use KILLX?

KILLX is not intended for use by children or pets. Keep the product out of their reach and carefully follow all safety instructions on the packaging.

14. Where should I store KILLX?

Store KILLX in a cool, dry place away from direct sunlight, heat, food, children, and pets. Always follow the storage instructions provided on the product label.